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WHAT WE DO

Concert-Level Service,
For Every Piano

From routine tuning to full rebuilds — the same discipline once brought to concert halls, now serving Northern Michigan and beyond.

Tuning  ·  Voicing  ·  Repair  ·  Rebuilding
THE SERVICES

Elite Performance Solutions©

by Tonecraft Piano Works

Every service, held to a concert-level standard.

Not showing up below? Click here. contact@tonecraftpianoworks.com 231-463-7842

Tuning

Keeping every instrument in concert form, season after season.

Seasonal tuning

A standard tuning visit that brings your piano back to pitch as the seasons change — the routine service most pianos need once or twice a year.

First appointment

Aaron's first visit with a new piano: a full evaluation plus tuning, so we know exactly where your instrument stands before setting an ongoing schedule.

Tuning with pitch raise

For a piano that's drifted well below standard pitch, this adds a rougher first pass before the fine tuning — bringing the instrument back up gradually, rather than risking string breakage from one big jump.

Corrective tuning and service

A more thorough visit for a piano that needs more than a routine touch-up, correcting instability along with the tuning itself.

Comprehensive half-day service

An extended visit combining tuning with a broader once-over — regulation touch-ups, minor repairs, and voicing as needed — for a piano due for more than a quick pass.

Steinway Spirio service

Specialized service for Steinway's Spirio player-piano system, tuning and maintaining the instrument alongside its self-playing technology.

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Voicing

Shaping tone so the instrument's character comes through evenly.

In-home voicing

Shaping tone right where your piano lives — softening or brightening the hammer felt so the sound matches how you actually play it.

Concert voicing

The more exacting version of voicing used to prepare an instrument for performance, evening out tone across the full keyboard to a concert-hall standard.

Hammer shaping and tone building

Reshaping worn or grooved hammer felt to restore a clean, even strike point — the foundation voicing work builds on.

Una corda shift voicing

Fine-tuning how the soft (una corda) pedal shifts the hammers, so the tonal difference between full and soft playing feels intentional, not abrupt.

Hammer and whippen alignment

Precision adjustment of how the hammers and whippens meet the strings and keys — the mechanical accuracy that makes voicing work actually translate to how the piano plays.

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Repair

Diagnosing and fixing what's making noise or not working.

Sticking keys

A key that doesn't return freely after being pressed — usually humidity-swollen felt or a binding action part, fixed at the source rather than just freed up temporarily.

Pedal problems

Squeaking, sticking, or unresponsive pedals, diagnosed and adjusted so the pedal does exactly what your foot tells it to.

Broken string replacement

A snapped string replaced and brought back into tune with the rest of the instrument — common on older, high-tension, or heavily-played pianos.

Action regulation and rework

Restoring even, consistent feel across every key by readjusting the hundreds of small mechanical connections that make up the action.

Bench, case, and finish repair

Wobbly hinges, chipped paint, or a dulled finish — cosmetic and structural repair for everything around the piano, not just inside it.

Damper and trapwork repair

Fixing the parts that stop a string's vibration and connect the pedals to the action — when notes ring too long or pedals feel disconnected, this is usually why.

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Cleaning

Keeping the full instrument, inside and out, at its best.

Complete cleaning service

A full interior and exterior cleaning — dust and debris cleared from the action and soundboard, case surfaces cared for, so the piano looks as good as it plays.

Grand poly scratch fill and polish

Scratch repair and refinishing for a grand piano's polyester case finish, restoring that deep, mirror-like shine.

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Climate Control

Stabilizing humidity so tuning and tone hold steady year-round.

Dampp-Chaser installation, upright

Installing a Dampp-Chaser / Piano Life Saver humidity control system inside an upright piano, stabilizing the internal environment against seasonal swings.

Dampp-Chaser installation, grand

The grand-piano version of the same humidity control system, installed beneath the soundboard out of sight, protecting tuning stability year-round.

Pad and solution replacement

Routine upkeep for an existing humidity control system — replacing the humidifier pads and treatment solution that keep it working.

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Rebuilding

Full restorations and partial rebuilds, scoped to the instrument.

Partial rebuild or restringing

Replacing a piano's full string set and tuning pins where needed — a major but partial rebuild that restores tone and tuning stability without a full restoration.

Full restoration

Complete, ground-up rebuilding of an instrument — action, strings, and often finish — bringing a historically or personally significant piano back to its original standard.

Action hammer rebuilding

Replacing or reworking the hammers themselves, the felt-covered parts that actually strike the strings, when wear has gone beyond what reshaping can fix.

Back action rebuilding

Rebuilding the damper mechanism and rear action components on a grand piano, restoring proper damping and control across the keyboard.

Pedal and trapwork rebuilding

Full rebuild of the pedal mechanism and connecting hardware beneath the piano, replacing worn components rather than just adjusting them.

Comprehensive regulation and reconditioning

A complete top-to-bottom regulation of the action alongside broader reconditioning — the most thorough non-rebuild service Tonecraft offers.

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Every service call draws on training from three of the industry's most respected manufacturers — Steinway, Yamaha, and Shigeru Kawai — and years spent maintaining instruments to the standard concert artists expect.

START HERE

What brings you here today?

Pick what best describes your situation for a quick answer — or browse every question below.

Browse all piano care FAQs
How often should I tune my piano?
Most pianos hold up well on twice-a-year tuning, though it depends on how much it's played and how stable the room's humidity is.
My piano hasn't been played much — does it still need tuning?
Yes. Humidity and temperature changes affect the piano's tuning stability whether or not it's being played.
How long after moving should I get my piano tuned?
Give it two to four weeks to acclimate to the new room's conditions before scheduling a tuning.
My piano hasn't been tuned in years — what should I expect?
A longer stretch without service often means a pitch raise first, followed by a fine tuning, rather than a single routine visit.
I inherited or bought a used piano — what should I do first?
Start with an evaluation. Older, unmaintained pianos can have structural issues a standard tuning won't fix on its own.
What's the difference between tuning, voicing, and repair?
Tuning adjusts pitch. Voicing shapes tone by softening or firming the hammer felt. Repair fixes mechanical issues — sticking keys, broken strings, pedal problems, and the like.
Do I need a humidity control system?
If your piano's tuning drifts noticeably between seasons, a Dampp-Chaser / Piano Life Saver installation helps keep its internal environment stable year-round.
Can I tune my own piano?
It's not recommended — proper tuning takes specialized tools and years of training, and an inexperienced attempt risks snapping strings or damaging the tuning pins.
My bench is wobbly, or the finish is chipped — is that something you handle?
Yes. Bench hinges, upholstery, wobbly legs, and case or finish repair (chips, scratches, dull spots) are all part of Tonecraft's repair work, not just the instrument itself.
WHERE WE WORK

Serving Northern Michigan
& Beyond

Tonecraft Piano Works is based in Traverse City, serving Traverse City and Leelanau County at the core, with regular service extending along the bay to Elk Rapids, Charlevoix, Boyne City, Bay Harbor, Petoskey, and Harbor Springs. From there, Aaron's reach extends further still — across the northern Lower Peninsula, into the Upper Peninsula and Mackinac Island.

Core

Traverse City and Leelanau County — home base and the most frequent service radius.

Extended Core

North along the east side of Grand Traverse Bay — Elk Rapids, Charlevoix, Boyne City, Bay Harbor, Petoskey, and Harbor Springs.

Extended Range

The northern Lower Peninsula to the Lake Huron side, plus the Upper Peninsula and Mackinac Island — with case-by-case travel into northern Ohio, northern Indiana, and Chicago through the institutions and organizations Aaron works with there.

GET IN TOUCH

Let's bring your piano
back to concert form.

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